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About Justcare

Justcare is an app that provides top-quality repair and maintenance services to homeowners and businesses. They have a team of skilled and experienced handymen who can handle any complex or simple job. They offer comprehensive solutions to keep your property in great shape, from fixing leaky faucets and repairing electrical systems to painting and carpentry.

The Drawback

The Justcare app faced a lack of a streamlined booking process for users. This issue led to frustration among users, resulting in decreased customer satisfaction. The business owners were concerned and confused about this issue as they could not find any suitable solution that could have helped customers.

Action Taken

At BrandsCreation, our developers knew that they should implement an efficient and user-friendly booking system within their app. We simplified the user interface, provided a quick and easy registration process, and displayed the availability of handymen in real time. We also added multiple payment options to ensure convenience for users.

The Outcome

Implementing a streamlined booking process within the Justcare app resulted in several positive outcomes. Users had a convenient booking experience. There was an increase in customer retention because of simple, quick, and multiple registration and payment options.
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Design & UX

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